Objective

This SOP outlines the steps for clients to book a session with their therapist through the therapist's profile page.

Key Steps 

1. Access Therapist Profile Page

• Navigate to the therapist's profile page.

• Review the immediately next available slot and browse all available slots. 

2. Review Session Type and Mode

• Check the type of session and mode (in-person or virtual) that is automatically selected.

• Ensure it matches your preference before proceeding. 

3. Browse Available Slots

• Click on 'browse all available slots' if you are a new client or want to explore other session types.

• Note: You do not need to lock in a slot to view available options.

4. Select Session Mode

• Choose the correct mode of your session (in-person or virtual).

• The location for in-person sessions will be displayed below the session types. 

5. Explore Session Types

• If the therapist offers multiple session types, click the arrow buttons to view all options.

• Review the duration and cost for each session type.

6. Choose Available Time Slots

• Available slots will be displayed based on the selected session type and duration.

• Slots are shown in 15-minute intervals, but this may vary.

7. Check Therapist Availability

• Slots are displayed for 7 days from your chosen date.

• In-person slots will only show on days the therapist is available for in-person sessions.

8. Select a Specific Date

• If you have a specific date in mind, select that date to view available slots.

• You can also return to the current date to check for immediate availability.

9. Book Your Slot

• Click on 'book this slot' to proceed to the payment page.

• If unsure, click 'contact me' to get the therapist's contact details.

Cautionary Notes

• Always double-check the session type and mode before booking.

• Ensure that the selected time slot aligns with your availability.

Tips for Efficiency

• Familiarize yourself with the therapist's available days and times to streamline the booking process.

• Consider reaching out to the therapist if you have specific questions or need clarification before booking.